Billing & Plans
MITRITY offers three subscription tiers designed for different stages of AI agent governance adoption. All plans include core governance features; higher tiers unlock advanced capabilities, higher limits, and enterprise support.
Plan Tiers
Starter
For teams getting started with AI agent governance.
| Feature | Limit |
|---|---|
| Agents | 5 |
| Users | 5 |
| Policies | 25 |
| Environments | 1 (Production only) |
| API rate limit | 60 req/min |
| Audit log retention | 30 days |
| SIEM integrations | 1 |
| Compliance reports | Executive Summary only |
| Support | Email (48h response) |
Included features:
- Agent registration and governance
- Policy engine (allow, deny, alert, hold)
- Enforcement modes (Monitor, Alert, Enforce)
- Basic ML insights (drift score, risk score)
- Injection detection
- Destination allowlists
- Tool catalog (built-in tools only)
- Dashboard and audit log
Pro
For growing teams with advanced governance needs.
| Feature | Limit |
|---|---|
| Agents | 50 |
| Users | 25 |
| Policies | 250 |
| Environments | 5 |
| API rate limit | 600 req/min |
| Audit log retention | 90 days |
| SIEM integrations | 5 |
| Compliance reports | All report types |
| Support | Email (24h response) + Slack |
Additional features (beyond Starter):
- Multiple environments
- Custom tool definitions
- Agent permissions with rate limits and scopes
- Credential broker
- Delegation chain governance
- Policy simulations
- Threat intelligence feed
- Advanced ML insights (anomaly detection, topology)
- Per-model anomaly detection preferences
- SAML SSO
- Scheduled compliance reports
- API key environment scoping
Enterprise
For organizations with mission-critical AI agent governance.
| Feature | Limit |
|---|---|
| Agents | Unlimited |
| Users | Unlimited |
| Policies | Unlimited |
| Environments | Unlimited |
| API rate limit | 6,000 req/min |
| Audit log retention | 1 year |
| SIEM integrations | Unlimited |
| Compliance reports | All report types + custom |
| Support | Dedicated account manager, 1h response SLA |
Additional features (beyond Pro):
- Unlimited everything
- Custom compliance report templates
- Priority threat intelligence (early access to critical indicators)
- Dedicated support channel
- Custom SLAs
- Volume-based pricing
- Annual invoicing
- SOC 2 Type II attestation letter
- Data processing agreement (DPA)
- BAA (for HIPAA-regulated customers)
Feature Comparison
| Feature | Starter | Pro | Enterprise |
|---|---|---|---|
| Agent governance | Yes | Yes | Yes |
| Policy engine | Yes | Yes | Yes |
| Enforcement modes | Yes | Yes | Yes |
| Audit log | 30 days | 90 days | 1 year |
| Injection detection | Yes | Yes | Yes |
| Destination allowlists | Yes | Yes | Yes |
| Tool catalog (built-in) | Yes | Yes | Yes |
| Custom tool definitions | No | Yes | Yes |
| Agent permissions (advanced) | No | Yes | Yes |
| Credential broker | No | Yes | Yes |
| Delegation chains | No | Yes | Yes |
| Policy simulations | No | Yes | Yes |
| Threat intelligence | No | Yes | Yes (priority) |
| Multiple environments | No | Yes | Yes |
| SAML SSO | No | Yes | Yes |
| ML insights (basic) | Yes | Yes | Yes |
| ML insights (advanced) | No | Yes | Yes |
| Model preferences | No | Yes | Yes |
| Compliance reports (basic) | Exec only | All | All + custom |
| Scheduled reports | No | Yes | Yes |
| API key env scoping | No | Yes | Yes |
| SIEM integrations | 1 | 5 | Unlimited |
| Support | Email 48h | Email 24h + Slack | Dedicated, 1h SLA |
Stripe Integration
MITRITY uses Stripe for all subscription management and payment processing. Your payment information is handled directly by Stripe and never touches MITRITY's servers.
Checkout Flow
When you select a plan:
- Click Upgrade or Subscribe in the dashboard.
- You are redirected to a Stripe Checkout page.
- Enter your payment details (credit card, Apple Pay, Google Pay, or bank debit).
- Complete the checkout.
- You are redirected back to MITRITY with your new plan active immediately.
Billing Portal
Access the Stripe billing portal to manage your subscription:
- Update payment method
- View invoices and receipts
- Download invoices for accounting
- Update billing email address
- View upcoming invoice amount
Navigate to Settings > Billing > Manage Subscription to open the billing portal.
Subscription Management
Viewing Your Subscription
curl https://api.mitrity.com/api/v1/billing/subscription \
-H "Authorization: Bearer mk_live_your-api-key"
Response:
{
"data": {
"plan": "pro",
"status": "active",
"current_period_start": "2026-03-01T00:00:00Z",
"current_period_end": "2026-04-01T00:00:00Z",
"cancel_at_period_end": false,
"usage": {
"agents": { "current": 12, "limit": 50 },
"users": { "current": 8, "limit": 25 },
"policies": { "current": 47, "limit": 250 },
"environments": { "current": 3, "limit": 5 },
"siem_integrations": { "current": 2, "limit": 5 }
},
"created_at": "2026-01-15T10:00:00Z"
},
"meta": {
"request_id": "req_bill001",
"timestamp": "2026-03-01T10:00:00Z"
}
}
Creating a Checkout Session
Redirect users to Stripe Checkout for plan selection or upgrade:
curl -X POST https://api.mitrity.com/api/v1/billing/checkout \
-H "Authorization: Bearer mk_live_your-api-key" \
-H "Content-Type: application/json" \
-d '{
"plan": "pro",
"billing_cycle": "annual",
"success_url": "https://mitrity.com/app/settings/billing?success=true",
"cancel_url": "https://mitrity.com/app/settings/billing?canceled=true"
}'
Response:
{
"data": {
"checkout_url": "https://checkout.stripe.com/c/pay/cs_live_abc123...",
"session_id": "cs_live_abc123"
},
"meta": {
"request_id": "req_bill002",
"timestamp": "2026-03-01T10:05:00Z"
}
}
Getting the Billing Portal URL
curl -X POST https://api.mitrity.com/api/v1/billing/portal \
-H "Authorization: Bearer mk_live_your-api-key" \
-H "Content-Type: application/json" \
-d '{
"return_url": "https://mitrity.com/app/settings/billing"
}'
Response:
{
"data": {
"portal_url": "https://billing.stripe.com/p/session/bps_abc123..."
},
"meta": {
"request_id": "req_bill003",
"timestamp": "2026-03-01T10:10:00Z"
}
}
Upgrading
Starter to Pro
When upgrading from Starter to Pro:
- Navigate to Settings > Billing.
- Click Upgrade to Pro.
- Complete the Stripe Checkout.
- Your plan is upgraded immediately.
- You are charged the prorated amount for the remainder of the current billing cycle.
- Advanced features (multiple environments, SAML SSO, credential broker, etc.) are unlocked immediately.
Pro to Enterprise
Enterprise plans require contacting the sales team:
- Navigate to Settings > Billing.
- Click Let's talk on the Enterprise plan.
- A MITRITY sales representative will reach out to discuss your requirements.
- Enterprise pricing is custom and based on volume.
Downgrading
Pro to Starter
When downgrading from Pro to Starter:
- Navigate to Settings > Billing > Manage Subscription.
- Select the Starter plan.
- The downgrade takes effect at the end of the current billing period.
- Before the downgrade takes effect, you must reduce your usage to within Starter limits:
- Reduce agents to 5 or fewer
- Reduce users to 5 or fewer
- Reduce policies to 25 or fewer
- Remove extra environments (Starter allows only 1)
If usage exceeds Starter limits when the downgrade takes effect:
- Excess agents are set to Monitor mode (not deleted)
- Excess policies are disabled (not deleted)
- Extra environments remain but become read-only
- You receive a notification prompting you to resolve the overages
Enterprise to Pro
Contact your account manager to discuss the downgrade process.
Cancellation
Canceling Your Subscription
- Navigate to Settings > Billing > Manage Subscription.
- Click Cancel Subscription.
- Your subscription continues until the end of the current billing period.
- After cancellation takes effect:
- Your account becomes read-only (dashboard access, audit log access, report downloads)
- No new governance decisions are made (agents stop being governed)
- Data is retained for 30 days
- After 30 days, data is permanently deleted
Reactivation
If you reactivate within 30 days of cancellation, your data and configuration are fully restored.
Dashboard: Billing Page
The billing page at Settings > Billing shows:
- Current plan: Plan tier, billing cycle, next renewal date
- Usage: Current usage vs plan limits with visual progress bars
- Invoices: List of recent invoices with download links
- Payment method: Current card or payment method on file
- Manage: Links to upgrade, downgrade, or access the Stripe billing portal
Usage Warnings
The dashboard displays warnings when you approach plan limits:
| Usage Level | Warning |
|---|---|
| 80% | Yellow warning banner |
| 90% | Orange warning with upgrade suggestion |
| 100% | Red warning — new resources cannot be created |
Tax & VAT
All prices are exclusive of applicable tax. Tax is calculated automatically at checkout based on your billing address and business status.
| Customer type | Location | Tax treatment |
|---|---|---|
| Individual or business | Sweden | 25% Swedish VAT |
| Business with valid VAT number | EU (outside Sweden) | 0% — reverse charge |
| Individual without VAT number | EU (outside Sweden) | Local country VAT rate |
| Any | Outside EU | No VAT |
Adding your VAT number
EU businesses can enter their VAT number during checkout to receive reverse-charge treatment (0% VAT). You can also add or update your VAT number at any time via the Stripe Customer Portal (Settings > Billing > Manage Subscription).
Invoices
Stripe generates tax-compliant invoices automatically for every payment. Invoices are available in the Customer Portal and include a full tax breakdown by jurisdiction.
Billing FAQ
What payment methods are accepted?
Credit card (Visa, Mastercard, Amex), Apple Pay, Google Pay, and SEPA bank debit (EU). Enterprise plans also accept invoicing.
Is there a free trial?
Yes. New accounts start with a 14-day free trial of the Pro plan. No credit card required to start.
Can I change my billing cycle?
Yes. Switch between monthly and annual billing in the Stripe billing portal. Annual billing includes a 20% discount.
Are there overage charges?
No. When you reach a plan limit, you cannot create new resources of that type. You are never charged more than your plan price.
Is pricing per seat or flat?
Flat pricing per plan tier. All plans include the listed number of users — no per-seat charges.
Do you offer discounts for nonprofits or startups?
Contact sales@mitrity.com for special pricing programs.
What currency is billing in?
All billing is in USD. Prices are displayed in USD on the website and in the dashboard.
Where can I find my invoices?
Navigate to Settings > Billing > Manage Subscription to access the Stripe billing portal, where all invoices are available for download.
Best Practices
Start with Pro
The Pro plan provides the best balance of features and cost for most teams. Start with Pro and upgrade to Enterprise only when you need unlimited resources or enterprise support.
Monitor Usage Proactively
Check the billing page monthly to track your usage trajectory. Upgrade before hitting limits to avoid disruption.
Use Annual Billing
Annual billing saves 20% and eliminates monthly payment administration. Most teams should choose annual billing once committed to the platform.
Keep Payment Methods Updated
Ensure your payment method is current. Failed payments trigger a 7-day grace period, after which the subscription is suspended.
Related Documentation
- RBAC — User management and role permissions
- Environments — Environment limits by plan
- API Keys — API key management
- API Overview — Rate limits by plan
- SAML SSO — Available on Pro and Enterprise plans