Question 1

What counts as an "agent event"?

Accepted Answer

An event is any action that passes through an edge node for evaluation — an HTTP request, a database query, a file operation, an API call. Each evaluation is one event regardless of the decision (allow, block, or alert).

Question 2

Can I upgrade or downgrade my plan at any time?

Accepted Answer

Yes. Upgrades take effect immediately and you're billed pro-rata for the remainder of the billing period. Downgrades take effect at the start of the next billing cycle.

Question 3

What agent frameworks does MITRITY support?

Accepted Answer

MITRITY is framework-agnostic. Mitrity Gateway works with any HTTP-based agent out of the box — no SDK required. For MCP-compatible agents, deploy the MCP Sidecar for zero-config governance. We maintain first-class integration guides for the most popular frameworks and add new ones regularly.

Question 4

Is there a free trial?

Accepted Answer

Yes — all paid plans come with a 14-day free trial. You'll have full access to all features in your selected tier.

Question 5

How does the annual discount work?

Accepted Answer

Annual plans are billed once per year at a 20% discount compared to monthly billing. You can switch to annual at any time — the unused monthly portion is applied as credit toward your annual plan.

Question 6

Do you offer volume discounts for large deployments?

Accepted Answer

Yes. Contact our sales team for custom pricing if you have more than 15 agents or expect more than 2M events per month. We work with enterprises on custom contracts.

Question 7

Do you charge VAT?

Accepted Answer

Yes. Prices shown are exclusive of VAT. Swedish customers pay 25% VAT. EU businesses with a valid VAT number are not charged VAT (reverse charge applies). EU consumers pay their local VAT rate. Customers outside the EU are not charged VAT. You can add your VAT number during checkout or in the billing portal.

Feature	Starter	Pro	Enterprise
Agents & Events
Agents	5 (Sidecar)	15 (Sidecar + Gateway)	Unlimited
Events/month	100k	2M	Unlimited
Policies	10	100	Unlimited
Governance Features
Prompt injection detection	Basic	Full ML	Full + custom rules
Approval workflows
Policy simulation
Threat intelligence
Credential vault
Delegation chains
DLP
Slack notifications
Compliance & Security
Audit log retention	7 days	30 days	90 days
Reports	Basic	Advanced	SOC 2 / GDPR / ISO 27001
SSO (SAML 2.0)
SIEM integration
SOC 2 Type II report
HIPAA BAA
Integrations
API access	REST	REST + webhooks	REST + webhooks + SDK
Tool governance	Built-in	Built-in + custom	Built-in + custom
Custom risk models
Deployment
Cloud-hosted
On-premise / VPC
Multi-region
Support
Email support	8x5	24x7	24x7
Dedicated CSM
Custom SLA

Simple, transparent pricing

Starter

Pro

Enterprise

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